At AjkerBrief, we sell digital products that are instantly accessible upon purchase. As a result, all sales are final, and we do not offer refunds under any circumstances.

1. No Refunds or Exchanges

Due to the nature of digital goods, we cannot issue refunds, returns, or exchanges once a purchase is completed.
This includes:

  • Accidental purchases
  • Change of mind
  • Incompatibility with your device or software
  • Failure to download or use the file due to user error

We encourage you to read the product descriptions carefully before purchasing.

2. File Access Issues

If you are unable to access your purchased product due to a technical error (e.g., broken download link or corrupt file), please email us at simplynius@gmail.com within 48 hours of purchase.

We will verify the issue and resend the correct files at no additional cost.

3. Duplicate Purchases

If you accidentally make a duplicate purchase of the same item, please contact us with proof. Upon verification, we may offer store credit or a product replacement—but not a refund.

4. Fraudulent Claims

Any attempt to dispute a valid payment or abuse our system will result in:

  • Immediate account suspension
  • A ban from future purchases
  • Possible legal action as per applicable laws in Bangladesh

5. Misunderstanding About Product Type

All products sold on AjkerBrief are digital eBooks delivered via download.
We do not sell printed or physical books.

Therefore, refunds will not be issued under any of the following circumstances:

  • You expected a physical copy instead of a digital file
  • You misunderstood the product type, format, or delivery method
  • You claimed non-receipt of a physical product (since none is shipped)

We clearly mention the product format on all product pages. By completing your purchase, you acknowledge that you are buying a digital product and that no physical delivery will occur.

6. Contact for Support

For genuine issues related to product access, please reach out to our support team:
📧 simplynius@gmail.com

We are happy to assist you in accessing what you paid for — but we do not issue refunds.

Thank you for understanding and supporting digital creators.
— Team AjkerBrief

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